As the article and our texts point out, cultural sensitivity
isn’t easy, especially if you have been insulated by privilege and protected by
ignorance your whole life. But there are less and less excuses everyday for
this cultural ignorance. The rising
population, the media exposure, the exposure to more and more multicultural or
non-Anglo ethnic books are all sure signs of a serious need for diversity
sensitivity and intercultural communication training. I like the idea of
carefully responding to who and what might be marginalized. Especially in terms
of mechanisms for organizing and supplying information, such as the big
publishers, who seem to not even care or want to have a fair and proportionate
diversity in what they publish.
Libraries and independent bookstores are first and foremost
community centers and thus have a responsibility to carefully serve their
neighborhoods with at least proportionate diverse literature, and services and
events to celebrate their patrons adequately.
I like the idea in the 2007 Education Libraries article by
Allard, Mehra, and Qayyum that “A Librarian can facilitate this (the
interaction between minority and majority) by maintaining an awareness of the
community members and providing and environment that is approachable.” (Allard,
Mehra, and Qayyum, 2007, p. 8) I would add that libraries need to be fully
inclusive and comfortable for all patrons we as the future as the new
generation of librarians can change our libraries!!! We can, and we must work to bridge cultural
divides, and open closed minds and open closed hearts!!
Allard, S., Mehra, B., and Quayyam, A. (2007).
Intercultural leadership toolkit for librarians: Building awareness to effectively
serve diverse multicultural populations. Education
Libraries, 30(1), 5-12.
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